A smiling woman

One Word: EXPERIENCE! It Starts at the Top.

Carol Austin is the President and Founder of Privada Travel. For the last 30 years, Carol has been Sales and Customer Service lead for the industry leader Austin Adventures.

Carol has extensive firsthand experience in over 60 Countries across the globe. Singles, adults, families, and multi-gen have all come across her desk daily. Her extensive relationships across the globe are instrumental in her ability to exceed every traveler’s expectations regardless of what is on their bucket list. While travel is Carol's passion, exceptional personal customer service is in her DNA.

Note From Carol

Recently, my family had the opportunity to sell Austin Adventures and allow the company to go in a different direction. I found myself wondering what is next for me personally. I met with a business coach and reviewed what was important to me. It really became quite clear that helping travelers have the adventure of a lifetime, stress-free from the first call to the welcome homes, is what made me tick.

I developed friendships over the last 30 years that I couldn't walk away from. Starting an agency that allows me to use my years of experience and incredible contacts to fulfill travel dreams was the perfect fit. To do so at a scale that allows me the luxury of treating every traveler as I would family made perfect sense. Can I help you and yours?